Digital Healthcare Tackling Telehealth Challenges Seamlessly

One of the critical goals of any Healthcare provider organization’s IT shop should be to make caregivers’ lives easier. Tossing too many solutions at physicians and nurses, with too many processes and log-ins, is a formula for disaster. As the COVID-19 pandemic, telehealth has become a mainstream technology, and caregivers need it to be a natural part of their workflow and a simple way to communicate with patients. Many Healthcare industries have concluded that the best place for caregivers to start telehealth is within a patient’s electronic health record.

Many Healthcare provider organizations across the country have adopted this strategy. However, it is not always simple to obtain. That’s why Ophir Lotan, vice president of product and customer success at telemedicine business TytoCare, was interviewed by Healthcare IT News. Lotan offers his knowledge on telehealth and electronic health records (EHRs) in this article. Health organizations must consider both synchronous and asynchronous workflows when integrating telehealth with the EHR.

A typical virtual visit would be an asynchronous telehealth session, in which the physician and patient are on the same video connection in real-time. If a health system has a well-functioning asynchronous telehealth workflow, the physician should retrieve the patient’s vital signs from the EHR even before the appointment.

This allows the doctor to finish the diagnosis before a live synchronous visit and maintain all of the patient’s clinical data in the EHR. When it comes to synchronous telehealth appointments, it’s critical that the physician can launch the live visit directly from the EHR dashboard into the video conference. It helps ensure that this is an integral part of the workflow and allows the physician to view and add clinical data to the patient’s record.